Certified Automotive Service Technician, includes NO CHARGE MEDICAL INSURANCE AND 40 HOUR GAURANTEE FOR ALL TECHNICIANS
Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.
The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.
o Correctly troubleshoot customer concerns using the latest technical tools
o Keep up to date with all technical publications
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales
o Inspect every vehicle completely for additional repair needs and that the vehicle is being maintained to factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house training programs
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Always come to work on time, ready to work, and in a clean uniform
Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record
High school diploma or equivalent
Must have technical aptitude
We offer competitive pay, NO CHARGE MEDICAL INSURANCE AND A $) HOUR GAURANTEE, as well as, paid vacation, paid holidays, and a professional work environment.
Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
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